25．商務德律風
經常应用應缓場景
典範一：We have two Smiths
Thank you for calling ABC Company, may I help you?
I’m Liu Yi. I’d like to speak to Mr. Smith.
Sorry, we have two Smiths, Robert Smith and James Smith, which one would you like to speak to?
I’d like to speak with Mr. Robert Smith.
He is on the line.
典範榜樣兩：Unable to reach
May I speak to Mr. Smith?
He is at the warehouse this morning.
What time do you expect him back?
Sorry, I have no idea. You can call him there if you like.
Ok, I have the number. Bye!
典範三：Bad connection
Is Mr. Thomas there, please?
Sorry, I can’t hear you. Could you please speak up a little?
I said, is Mr. Thomas there?
Pardon?
The line is bad. Don’t hang up please. I’ll have the call transferred to another line.
類型四：Leaving a message
May I speak to Mr，日譯中. Thomas?
Unfortunately, he has left for the day.
I hate to trouble of you. But it is urgent. Please leave this message into him
I’ll make sure he gets the message.
規範五：Are you free to talk?
Hello.
Hi, Lucy, are you free to talk?
Not really, I’m in a meeting. Can I call you back in… say… 15 minutes，韓中翻譯?
Sure, speak to you later. It isn’t urgent. Maybe it is easier if I send you an e-mail.
Ok, I’ll look out for it. Sorry, I can’t talk now. Bye.
没有评论:
发表评论